Box Office: 0344 8000 509

FAQs

Can I bring my dog?
Yes, if kept on the lead at all times.

Is there grandstand seating?
Yes there is and it is available to all.

Does my day ticket allow me to stay on site for evening entertainment?
Yes, once you have bought a day ticket you are welcome to stay on site for as long as you like and enjoy the evening entertainment and wide range of food and drink outlets.

What is the policy for disabled access?
Please call 0344 8000 410 to register for a carers ticket.

Can I bring a motorhome to stay onsite in?
Yes you need to purchase a camping pitch through our ticketing pages.

What is the nearest train station?
Chester or Crewe.

How much does entry for children cost?
Children under 12 go FREE for general admission and children under 5 go FREE for Membership Upgrade tickets.

Will my bag be searched?
Yes, please be aware that bag searches will be in operation so we advise leaving an extra 15 minutes to enter the venue and go through security. This is for the safety of all our visitors and staff and we thank you for your understanding.

Can I bring food and drink on site?
Yes, you are allowed to bring your own food and non-alcoholic beverages. There is also a wide range of food and drink outlets available on site.

When I arrive onsite is there anything I need to bring like confirmation email of the ticket?
Yes, an email with the confirmation of your ticket will be required.

Can I hire a mobility scooter on site?
No, unfortunately we do not have mobility scooter hire available on site.

Is it possible to pay for camping on the day rather than in advance?
Yes, by reporting to the camp site manager/box office. However, it is recommended that you book in advance in order to guarantee a pitch/hook up.

Is there parking, if so how does this work?
Yes, parking can bought in advance or you can pay on the gate at a fee of £4.00.

Can I pay on the gate?
Yes, you can pay on the gate on the day of the event & enjoy the show. See opening times for details.

Is smoking allowed?
Smoking is NOT permitted in any enclosed building or space including the marquees and stables.